FAQ
What is CradlePal™?
CradlePal™ is a soft plush companion that combines gentle rhythmic tapping, soothing sounds, and a comforting embrace to help your little one relax and settle down for sleep.
How does CradlePal™ work?
Its built-in mechanism creates a steady tapping motion inspired by a caregiver’s comforting touch. The plush arms provide a cozy hugging feeling that helps babies feel calm and secure.
Does CradlePal™ help with sleep?
CradlePal™ is designed to make naps, bedtime routines, and nighttime wake-ups more peaceful by helping your little one relax and settle. Every baby is different, so results may vary.
How do I adjust the tapping motion?
The included remote lets you choose from three tapping speeds, making it easy to find the rhythm your baby enjoys most.
Does CradlePal™ play sounds?
Yes. CradlePal™ plays soothing sounds with adjustable volume to help create a peaceful environment.
When can I use CradlePal™?
CradlePal™ can bring comfort during bedtime routines, naps, nighttime wake-ups, tummy time, quiet time, and bonding moments.
Is a remote included?
Yes. The included remote controls the tapping settings.
How do I clean CradlePal™?
Remove the internal mechanism and remote before cleaning. Follow the care instructions included with your order, and keep electrical components away from water.
What comes with my order?
Each order includes one CradlePal™ plush companion, one internal tapping mechanism, one remote control, and the supplied power accessories.
How long does shipping take?
Orders are normally processed within 48 hours. Estimated delivery is 8–15 business days after ordering.
What is the return policy?
Eligible unused and undamaged items may be returned in their original packaging within 30 days of delivery. Please see our refund policy for complete details.
What if my order arrives damaged?
Email info@cradlepal.shop within three days of delivery with your order number and clear photos or videos of the issue.
Gentle Care Reminder
Use CradlePal™ as part of your baby’s caregiver-supported calming routine. Keep your baby’s face clear and follow standard safe-sleep guidance by removing plush items from the sleep space once your baby has settled.